This Privacy Policy explains how Fluid Roofing ("we," "us," or "our") collects, uses, and protects the information you provide when you contact us, request an estimate, or interact with us through our website, phone, or text messages.
We collect information you give us directly, such as your name, phone number, email address, property address, and details about your roofing project, when you fill out a form, call us, or text us. We may also collect basic website usage data through standard analytics tools.
We use your information to respond to your inquiry, prepare and discuss estimates, schedule and complete work, send appointment reminders and project updates, request reviews, and provide customer support. We do not sell your personal information.
By providing your phone number and opting in, you agree to receive text messages from Fluid Roofing related to your inquiry, quote, appointments, project updates, and review requests. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or get help by replying HELP. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers (such as our messaging platform) only as needed to deliver the services you requested, and these providers are not permitted to use it for their own marketing.
We share information only with trusted service providers who help us operate our business (for example, scheduling, customer-relationship, and messaging tools), and only to the extent needed to serve you. We may also disclose information if required by law.
We take reasonable measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard the details you share with us.
You can opt out of text messages at any time by replying STOP. You can ask us to update or delete your information by contacting us using the details below.
Fluid Roofing LLC
11509 W 21st Ave, Suite 900, Airway Heights, WA 99001
Phone: (509) 244-1001
Email: residential@fluidroofing.net